To qualify for a Housing Disrepair claim, your home needs to be owned by the council or housing association, and needs to be currently affected by disrepair. You need to have reported the disrepair to your landlord before asking for compensation.

You will need to have reported the disrepair to your landlord, if they are the council or a housing association. If they have failed to to carry out the repairs  or they have not carried out the repairs to a safe standard, you may be able to make a claim.

Housing disrepair can include damp, mould, leaks, , flooding and water damage, drainage issues, defective roofing, missing or loose roof tiles, cracks in the internal and external walls, vermin and insect infestation, poor ventilation, boiler issues, no running or hot water or heating, faulty electricity and gas.

You will normally receive a refund of some of the rent that you have paid. The compensation normally ranges between 25% to 50% of the rent of the property. Although you may be able to receive further compensation if your health has been impacted by the disrepair, or your personal belongings have been damaged.

You have up to 6 years to make a claim for housing disrepair. The time runs from when your landlord should have carried out the work. If there is a claim for personal injury connected to your housing disrepair claim, a claim for personal injury will need to be made within 3 years from the date of the injury. Other time limits may apply.

The time for a housing disrepair claim to settle will vary depending on the level of disrepair, the cooperation of your landlord, and also what exactly needs to be fixed. This can vary from case to case, but should normally be between 3 and 9 months.

Yes, your landlord is responsible for dealing with damp. Living in a damp or mouldy home could be bad for your health. If you have reported the damp and your landlord has done nothing about it or not repaired it properley, you may be able to claim compensation, and ensure that the repairs are carried out.